Company Overview
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| From a humble beginning as a small moving company established in 1996, Intermovers quickly expanded due to the vast knowledge and experience of its founders in the moving industry, along with a small but dedicated team of employees. |
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| In 2003 Intermovers was selected and offered Intermovers to be part of a network, now known as Harmony Relocation Network. Keen to expand further, Intermovers took the opportunity to become shareholders of the Consortium. With over 130 offices serving 60 countries across the 6 continents, Harmony Relocation Network is the one of largest move management and expatriate relocation companies globally. The partnership enables Intermovers to cater to the needs of large corporate clients, individual expatriates and local families that require professional moving services worldwide. |
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| In line with its continued expansion, Intermovers received a number of high standard industry accreditations. In 2004, it was certified the FIDI FAIM (FIDI Accredited International Mover) certification after successfully completing the FAIM compliance procedure conducted by Cap Gemini Ernst & Young, and became a FIDI Affiliate. Subsequently in 2006, Intermovers received the Det Norske Veritas Management System Certificate ISO 9001:2000 certified by DNV Certification B.V., The Netherlands. |
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| To date, Intermovers has grown to be one of the most successful locally owned moving companies in Malaysia, having gained worldwide recognition in the moving industry through its dedication to upholding the highest quality standards and personalised services. |
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Quality and Services
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| Our success and growth is due in part to our commitment to quality in every aspect of our business. To show that we are committed, we have designed and implemented our own quality policy. |
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Intermovers’s Quality Policy
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| To continually improve the quality and reliability of our relocation services to ensure that they exceed our customers’ expectations as well as meet all legislative and regulatory requirements |
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In achieving the above, we will
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| Organise each relocation according to our clients’ needs and wishes, whenever possible |
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| Implement a policy of “0 claims“: No loss, no damage and no service failures |
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| Always comply with the requirements and continually improve the effectiveness of the quality management system |
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| Establish and review our quality objectives on a periodic basis |
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| Communicate this policy to all employees and review it for continuing suitability |
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Corporate Social Responsibility
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Employees Health & Safety
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| At Intermovers, we are committed to provide a safe and healthy workplace for all our employees and visitors. Resources commensurate with the priority Intermovers places on safety and health issues, be it to address hazard control, accident prevention or rehabilitation issues. |
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Environment
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| Intermovers’s policy is to always conduct all matters of operations in an environmentally friendly manner and to attempt to reduce energy or natural resources waste whenever possible, always within reasonable commercial constraints. |
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| Some of the practical practices we have implemented include |
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| Use of recycled paper products and re-use of office materials whenever possible |
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| Other recyclable materials such as plastic, glass and aluminum to be separately disposed of in the respective bins |
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| Recycling of used ink toners |
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| Switching off all electrical appliances in the office (lighting, air conditions, computers, etc.) when not in use |
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| Storage of information electronically whenever possible instead of hardcopy of files, and use of electronic communication in order to avoid paper waste |
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| Enforcement of a smoke-free environment in the office |
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| Use of recycled paper packing products and re-use of all packing materials whenever possible |
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| Proper use of packing materials to avoid waste |
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| Enforcement of a smoke-free environment in the warehouse |
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| Proper disposal of debris after unpacking at clients’ premises |
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| Maintenance of vehicles and equipment to prevent air and noise pollution |
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